Frequently asked questions
about Neptunus Apartments in Bergen aan Zee
Do you have any questions? Check if they are among our frequently asked questions.
Pets are allowed with us. If desired, you can bring a maximum of two pets. For this we charge a surcharge of € 10.00 per animal per night. You must pay this amount when checking in.
No, we only have a limited number of parking spaces, so it is not possible to use them for longer.
There is a Nespresso Inissia machine in the apartment.
You will receive 2 capsules from us once, but we will not replenish the stock. The capsules can be purchased in all supermarkets.
You pay a surcharge for the final cleaning.
If desired, we can do an interim cleaning for you for the same surcharge of €60,-.
Apartments 101, 102, 103, 104 and 107 have a separate bedroom. The other apartments are furnished as studios.
Yes, the beds are provided with clean sheets. You pay a one-off surcharge for this.
If desired, we can provide you with a clean linen package; for this you pay €15,-
Does the apartment complex have a lift?
From October to April, dogs are allowed on the beach all day; both loose and on a leash.
From May to October, dogs are prohibited on the beach between 10:00 and 19:00. Outside of these times, dogs are allowed; both off-leash and on a leash.
There is a small local supermarket approximately 50 meters from the entrance of Neptunus. For example, renowned supermarkets are located in Bergen, Egmond and Alkmaar.
Apartments 101 and 107 have a full sea view and apartments 102 and 104 have a side view of the sea.
In apartment 4, the sea is visible from the terrace but not from the apartment; the beach is only a 20-metre walk from the terrace.
Yes, each apartment has a small oven that can also be used as a microwave.
Check-in is possible from 2:00 PM on the day of arrival.
Check-out is possible until 10:30 AM on the day of departure.
Apartments 1 to 6 have a private terrace. In apartments 2 to 6, it is directly adjacent to the apartment. In apartment 1, the private terrace is approximately 5 metres from the front door.
Yes, there are two charging stations available in our parking lot. In addition, you can also use various public charging stations in the vicinity.
Yes, there are 1 large and 1 small towel per person. Please note; this does not include beach towels.
If you arrive later than 17:00, you must inform us by telephone before 16:00 on 0031 (0)6 49 29 98 83 so that we can place your key in your key box. We will then send you the code for the box in a message.
No, we only have a limited number of parking spaces, so it is not possible to use them for longer.
There are several power outlets in the bicycle sheds so that your bicycle battery can be charged here.
Not found? No problem, ask Yvonne!
