Privacy statement Neptunus

Privacy-sensitive data or personal data are processed via our website. Neptunus Apartments considers careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us.

In our processing, we adhere to the requirements set by privacy legislation. This means, among other things, that:

• we clearly state for which purposes we process personal data. We do this via this privacy statement;
• we limit our collection of personal data to only the personal data that is necessary for legitimate purposes;
• we first ask you for explicit permission to process your personal data in cases where your permission is required;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to provide your personal data for inspection, correction or deletion upon your request.

Neptunus Appartementen is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.

This privacy statement was last modified on 08-10-2024 15:00:00.

Use of personal data
When using our website, we obtain certain data from you. This may include personal data. We only store and use the personal data that you provide directly, in the context of the service you requested, or of which it is clear when you provide it that it is provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

• Name and address details
• Telephone number
• Billing address
• Email address
• Payment details
• IP address

Order processing
When you place an order with us, we use your personal data to process it. If necessary for proper processing, we may also provide your personal data to third parties. You can read more about this later in this privacy statement.

Advertising
In addition to the information on our website, we can also inform you about our new products and services:

• by e-mail
• via social media

Contact form and newsletter
We offer the option to ask questions via a contact form on our website, where you are asked to fill in various details to process your question. You choose which details you provide. The details you send us will be stored for as long as is necessary to fully answer and process them, based on the nature of the form or the content of your e-mail.

We offer a newsletter with which we want to inform interested parties about our products and/or services. Each newsletter contains a link with which you can unsubscribe. Your email address will only be added to the list of subscribers with your explicit permission.

Location data
If necessary for the service, we can collect location data (GPS) from you. Your permission will be requested for this at the time itself.

This (location) data can also be stored and processed by the provider of, for example, the navigation/map software, such as Google Maps, but the data can also be used by, for example, Google or Apple themselves. We have no influence on this. We recommend that you read the relevant privacy statements of the relevant provider.

Publication
We do not publish your customer data.

Advertisements
Our website does not display advertisements.

Provision to third parties
We pass on your data to our payment service provider (Mollie B.V.). This data is required to process your order(s). Our partners are (also) located within the EU. We have strict agreements with them to comply with European privacy regulations. Our website includes social media buttons. The administrators of these services use these to collect your personal data.

Cookies
Our website uses cookies. Cookies are also placed by third parties that we have engaged.

When you visit our website for the first time, a message is displayed in which we explain why we use cookies. We consider your continued use of our website as permission for this use of cookies.

You are free to disable cookies via your browser. Please note that it is possible that our website will no longer work optimally.

We have made agreements with third parties that place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (note: these can change regularly).

Google Analytics
We use Google Analytics to track how visitors use our website. We have entered into a processing agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, and finally, we do not anonymize the IP addresses.

Security
We take security measures to limit misuse of and unauthorized access to personal data.

Retention periods
The personal data described above are stored for as long as necessary to process your orders, including warranty. We then store data for a maximum of one year for the statistical purposes described. The data is then deleted, unless there is a legal obligation that requires longer storage (such as the fiscal retention obligation of seven years for payment data).

Third-party websites
This privacy statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using them.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

Inspection and modification of your data
For questions about our privacy policy or questions regarding inspection and modification of (or deletion of) your personal data, you can contact us at any time using the details below.

You can also send us a request to view, modify or delete this data. You can also submit a request to request a data export for data that we use with your permission, or indicate with reasons that you want us to limit the processing of personal data.

To prevent abuse, we may ask you to identify yourself adequately. If it concerns inspection of personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change or delete the data.

Dutch Data Protection Authority
Of course, we are happy to help you if you have complaints about the processing of your personal data. Based on privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact details
Neptunus Appartementen
info@neptunusbergen.nl
0031 (0)6 49 29 98 83