Booking conditions

When changing or rescheduling your reservation within one month before arrival date, we will charge a €25 administration fee.

Within 7 days prior to arrival, we will charge the cancellation fee below:

  1. In case of cancellation less than 7 days before the effective date, the customer is obliged to pay 50% of the reservation value to Neptunus Apartments.
  2. In case of cancellation within 24 hours before the effective date, the customer is obliged to pay 100% of the reservation value to Neptunus Apartments.
  3. In case of a so-called “no show”, the customer is obliged to pay 100% of the reservation value to Neptunus Apartments.

Mollie is a reliable payment partner that Neptune Apartments works with. Mollie works in accordance with the guidelines of the GDPR (General Data Protection Regulation). This General Data Protection Regulation is the EU directive that outlines how personal data of European citizens should be collected, managed and secured.”